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Quality you can trust

Setting the standards for vacation rentals

Inhaven's Standard Tiers

Every hospitality industry has a quality tier framework that serves as a language of trust…except vacation rentals.

Inhaven, in collaboration with its local property management partners, has developed a new quality framework built specifically for vacation rentals. Hotels have a chain scale (luxury, upscale, midscale, economy) and restaurants have categories (fine dining, casual dining and quick service).

Inhaven's three quality tiers are primarily determined by a Care Coverage Ratio™, which is the ratio of local service team members to properties.

Explore Inhaven’s three quality tiers: Signature, Premium and Lifestyle.

Signature Tier

  • Bed
    Bed

      Our most luxurious bedding for exceptional sleep

    • • 100% long-staple cotton sheets
    • • Premium pillows
    • • Luxurious and breathable duvets
    • • Elegant, hotel-style presentation with crisp, professionally laundered linens
  • Bath
    Bath

      A spa-like escape in every bathroom

    • • Plush and ultra-absorbent towels ​
    • • Luxury toiletries (high-end shampoo, conditioner, body wash, lotion)​
    • • Professional-grade hairdryer​
    • • Polished presentation with neatly folded linens, vanity essentials, and a spotless finish
    • ​
  • Kitchen
    Kitchen

      A chef’s kitchen designed to impress

    • • Abundantly stocked and refined dinnerware, glassware and barware​
    • • Professional grade cookware and bakeware​
    • • Entertaining-ready utensils and serveware​
    • • Thoughtful additions like espresso makers, high-quality knife sets and barware
  • Hospitality
    Hospitality

      White-glove service from booking to checkout

    • • Care Coverage Ratio of 1 : 5
    • • Concierge-level guest services for personalized planning, reservations, and local experience
    • • On-the-ground support with local team available to assist throughout your stay​
    • • Pre-arrival inspections and dedicated welcome team

Premium Tier

  • Bed
    Bed

      Premium bedding for a great night of sleep

    • • Breathable, cotton-rich sheeting
    • • Premium quality pillows
    • • Soft and cozy, all-seasons duvet
    • • Crisp, clean presentation with professionally laundered linens every stay
  • Bath
    Bath

      Premium bathroom amenities to embrace self-care

    • • Soft, absorbent cotton towels
    • • Hotel quality toiletries (shampoo, conditioner, body wash, lotion)​
    • • Hairdryer
    • • Professionally laundered linens and bath mat for a fresh, polished presentation
  • Kitchen
    Kitchen

      A well-equipped kitchen for home-cooked comfort

    • • Two complete sets of elevated dinnerware per guest, ideal for entertaining or skipping the dishes
    • • Well-appointed cookware, bakeware, pans, utensils and serving pieces
    • • Thoughtful touches like measuring cups, wine opener and cutting boards
  • Hospitality
    Hospitality

      Full-service hospitality with a personal touch​

    • • Care Coverage Ratio of 1 : 10
    • • Local corporate office provides swift responses to guest requests​
    • • On-the-ground staff provide in-market support for check-ins, light maintenance and quality control
    • • Extended guest service hours with friendly, informed representatives

Lifestyle Tier

  • Bed
    Bed

      Comfortable bedding for a good night of sleep​

    • • Cozy bedding with crisp sheets
    • • Comfortable, supportive pillows
    • • Lightweight duvet
  • Bath
    Bath

      Curated bathroom amenities have everything you need

    • • Quick-dry towels
    • • Everyday wellness toiletries (shampoo and body wash)​
    • • Hairdryer
  • Kitchen
    Kitchen

      A kitchen stocked to prepare a basic meal

    • • Complete sets of everyday dinnerware, glassware and cutlery
    • • Everyday performance cookware, bakeware, pans and utensils
  • Hospitality
    Hospitality

      Reliable, self-service hospitality

    • • Care Coverage Ratio of 1 : 15
    • • Remote corporate office​
    • • Guest relations handled via messaging, app or phone​
    • • Self check-in and check-out with smart lock or lockbox access